As President of Thinkwell’s Los Angeles Studio, Lou oversees the company’s growth, management, and operations to ensure the continued delivery of value, reliability, and excellence to all clients and partners. Respected for her decision-making and ability to implement strategic, value-driven processes, Lou is highly sought after as a business partner in any environment. She is a transformational leader who inspires action through storytelling and brings together teams and stakeholders to drive results for iconic brands around the world. Prior to Thinkwell, Lou was Vice President of Creative Entertainment Parks & Resorts at The Walt Disney Company and Vice President of Tour Planning & Partnerships at Cirque du Soleil. Most recently, Lou served as Senior Vice President of Business Operations for Delaware North’s TD Garden group where she was responsible for driving business results through operational excellence and positive guest experiences.